Knowledgebase - FAQ
CD-DVD Replication, Duplication Experts - Questions and Knowledge Base - Software Manufacturing
Following are our frequently asked questions, organized by category. If we haven't answered your question below, please contact us, so that we can help you.
Administrative Questions
What is the minimum order?
The minimum order for any sales order is $ 50. There are custom items that do have a minimum quantity. These are specific to the item and how much time it takes to setup that item.
What is the minimum quantity I can order?The minimum quantity varies by product.
What are your payment terms?Home Run Software Services supports payments via Visa, Master Card, and American Express. We do offer terms to corporations with an approved credit application.
How long is my project going to take?Once Home Run Software Services has the master and artwork we will often ship projects within 7 - 10 business days.
How can I get my project early?Home Run Software Services operates on a first come first serve basis.
How do I supply my master?The ordering process will provide our clients a spot to upload an ISO CD image. If your project is a DVD or you don't have an ISO CD image we will provide you an address to mail your master to. Please make a backup copy of any master sent to us. It is extremely important to fully test any master sent for copying. Duplication will only test that your media is readable. We do not perform in functionality or operatability testing. Home Run Software Services will make an exact copy of the master provided.
Can I supply my own film and get a discount?We are very knowledgable about the intricate details in preparing artwork for film production. To insure the best possible output for your project Home Run Software Services feels it is best to produce the film for all projects.
Why is licensing important?Licensing is the mechanism that companies and individuals get paid for their efforts. Nobody wants their efforts stolen. Stealing software, music, videos, and other intellectual property is just like stealing from a bank. Our company supports the Industry Recording Media Association’s (IRMA) Anti-Piracy Compliance Program.
I don't have the time to get a license?Licensing is absolutely required by all reputable businesses. Violations of intellectual property rights is a crime. Any company or individual that steals intellectual property can be held criminally and civily liable.
Where can I get licenses for songs?The Harry Fox Agency of New York is a well respected agency that has thousands of songs available for licensing. Their website is very simple and easy to use. Please view their website for additional information. www.harryfox.com
Do I need to have licenses for free software?Yes. Software companies that provide 'free' product generally have very easy licensing requirements. This licensing information is very often located on their individual websites.
Where can I find licensing information for software that is commonly provided for free?There isn't a single location for this information. However we are providing some of the common ones here: Adobe, Macromedia, Winzip, Stuffit Expander, Real One, Quicktime
Who is ASCAP?ASCAP stands for the American Society of Composers, Authors & Publishers. ASCAP is made up of hundreds of thousands of composers, authors, and publishers. Their mission is to protect the intellectual property rights of there membership. Please view their website for additional information. www.ascap.com
What is the RIAA?The RIAA is the acronym for the Recording Industry Association of America. The RIAA is an industry association that represents the recording industry. Please see their website for more information. www.riaa.org